Privacy Policy

Introduction

Welcome to https://facts-peppermint.scoopsurge.com (referred to as “Facts Peppermint,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and use of information from users visiting and interacting with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://facts-peppermint.scoopsurge.com
Any mobile or desktop applications developed by us
Online services and tools provided through our platform
Products purchased or accessed through our website

Please note that this policy does not extend to third-party websites, applications, or services linked to ours, as they have their own privacy policies that govern data collection.

Processing Activities

This policy becomes effective when you:

Use any of our applications and services with an authorized account.
Visit our website(s) and interact with its content, including by providing feedback or making purchases.
Communicate with us via email, phone, text messages (SMS), or other channels for inquiries, newsletters, promotions, or support.

Personal Data Collection

We collect various types of personal data, which can include:

Account Information: User names, passwords, and account settings.
Payment Details: Credit/debit card numbers, expiration dates, and billing addresses (when making purchases).
Financial Records: Transaction histories, payment methods stored on our system.
Purchase Data: Products or services bought, order details, purchase frequency.
Mobile Device IDs: Unique identifiers from your smartphone or tablet for analytics purposes.
Location Information: GPS data used to provide location-based services (with user consent).
Feedback and Reviews: Comments, ratings, and suggestions shared by users.
Social Media Details: Information obtained through social media integration, such as profile pictures and usernames.
Product Interaction: Data on how you interact with our products, including features used and preferences.

We gather this data in several ways: directly from user input forms, automatically through cookies and tracking technologies, and by receiving information from third parties who assist us in providing services (subject to their privacy policies).

Cookies

Cookies are small text files stored on your device when you visit our website. We use them for:

Strictly Necessary: Ensuring basic functionalities of our website, such as allowing you to navigate through pages.
Preferences: Remembering user settings and preferences to enhance your experience.
Analytics: Tracking site usage, gathering analytics data, and understanding user behavior to improve our services.

Users can manage their cookie preferences in our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

Fulfilling purchase orders and providing related customer service.
Maintaining accounts and user profiles.
Sending targeted marketing communications based on user preferences.
Complying with legal requirements, tax regulations, or audit trails.

Once the data is no longer required for these purposes, we securely delete or anonymize it to prevent direct identification.

Security Measures

We have implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

Encryption of data at rest and in transit using industry-standard protocols.
Secure third-party processing partners who adhere to strict privacy guidelines.
Regular security audits and assessments to identify and mitigate potential risks.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from children in this age group.

Your Rights (depending on your location)

The privacy laws in various jurisdictions grant users specific rights regarding their personal data:

Access: The right to request access to the personal information we hold about you.
Rectification: Correcting any inaccurate or incomplete data we possess.
Erasure (Right to be Forgotten): Requesting the deletion of your data, except where required for legal reasons.
Restriction: Limiting our use or disclosure of your data under certain circumstances.
Portability: Receiving your personal data in a structured, commonly used format and having it transferred to another controller.
Objection: Objecting to the processing of your data for specific purposes.
Non-Discrimination: The right not to be subjected to automated decision-making that significantly affects you.

To exercise these rights or file appeals/complaints, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified through a prominent notice on our website, and the updated policy will be effective immediately upon posting.

Contact Information

For any questions, concerns, unsubscribe requests, or data-related inquiries, please reach out to us via:

Email: [email protected]
Postal Address: [Provide official address]